Workshop title: “Mature Software Project Management”
This seminar addresses the challenges, strategies, and tools
for managing software projects. The seminar is structured according
to the knowledge areas of the Project Management Body of Knowledge.
Customer relationship management, decision making, earned value,
critical path, critical chain, and agile methodologies will be
Effective project management is a prerequisite for meeting commitments,
yet all too many software projects fail to meet customer expectations
for budget, schedule, functionality, and quality. Many customers
now require their suppliers to demonstrate their commitment to
process improvement and quality management by using, or being
certified against, various models and standards. Project management
is a fundamental requirement to achieve Level 2 against the Capability
Maturity Model for Software or to be certified against ISO 9001.
Effective project management requires more than implementing
a set of basic functions, however. It implies selecting qualified
people who can work together effectively, structuring decision
making processes both internally and externally, managing customer
expectations, monitoring progress, managing risks, and taking
corrective action as appropriate. None of these are easy, although
there are a number of tools that can help.
This seminar is therefore a broad survey of a variant of project
management styles and techniques, as used in diverse environments.
The perspective of the discussion is that of “mature” processes,
i.e., processes that are well-defined, managed, measured, controlled,